Privacy Policy

This privacy policy sets out how PET MEMORIAL SERVICES SDN BHD (1184382-M) uses and protects any information that you give PET MEMORIAL SERVICES SDN BHD (1184382-M) when you use this website. PET MEMORIAL SERVICES SDN BHD (1184382-M) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. PET MEMORIAL SERVICES SDN BHD (1184382-M) may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Name
  • Contact information (including email address)
  • Demographic information (postcode, preferences and interests)
  • Other information relevant to customer surveys and/or offers

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Personal Data Protection Act 2010. A small fee will be payable. If you would like a copy of the information held on you please write to. NO 56, JALAN UTAMA 2/22, TAMAN PERINDUSTRIAN PUCHONG UTAMA 47150 PUCHONG. SLANGOR. TEL: 03-58822950, 011-28504848. E-MAIL: pms01128504848@gmail.com

Terms & Conditions

These terms and conditions apply to the PET MEMORIAL SERVICES SDN BHD website located at www.petmemorial.com.my, and all associated websites linked to www.petmemorial.com.my by PET MEMORIAL SERVICES SDN BHD, its subsidiaries and affiliates, including PET MEMORIAL SERVICES SDN BHD sites around the world (collectively ‘the Site’). Please read these terms and conditions (the ‘Terms and Conditions’) carefully. BY USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. These Terms and Conditions govern your use of, and any purchase from, the PET MEMORIAL SERVICES SDN BHD, and constitute an agreement between you and PET MEMORIAL SERVICES SDN BHD. PET MEMORIAL SERVICES SDN BHD reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the site. Your continued use of the site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the Site.

Product Availability and Pricing

Data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honour inaccurate or erroneous prices. If a product’s listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our consultants at Ms Bee 011-13303848 We do not negotiate prices on our products and all our prices are final.

Returns & Refunds Policy

  1. Owner must contact customer service executive Ms Bee 011-13303848 for the good reason.
  2. Receive a faulty item within 03 days can bring to our office for exchange.
  3. Order must complete all billing and shipping information.
  4. Payment must done deposit before the processing.
  5. After cremation complete No Cancelled or Refund.